77bd0's Privacy Policy
Your personal information matters a great deal to us. In this policy we explain how your information is collected, stored, and kept secure.
77bd0 (referred to below as "we", "our", or "platform") provides a safe and reliable online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes what types of information we collect when you use our website and services, how that information is used, who it may be shared with, and what rights you have.
By using our platform, you are considered to have given your consent to the data-processing practices described in this policy. If you disagree with any part of this policy, please stop using our services and contact the support team.
What Information We Collect
When creating an account and using services on 77bd0, we may collect the following types of information:
1.1 Information You Provide Directly
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Financial transaction details — such as bKash, Nagad, Rocket, or Upay numbers and bank account information
- Any information provided when contacting the support team
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Page visits, click patterns, and session duration
- Information collected through cookies and similar tracking technologies
- Gaming activity logs — bet amounts, win/loss history, preferred games
1.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may receive certain information about you from trusted third-party service providers. This information is also covered under the same privacy policy.
Purpose of Using Information
77bd0 uses your information only for lawful and specific purposes. Those purposes are described in detail below:
2.1 Service Operation and Improvement
- Creating, managing, and securing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and VIP benefits
- Monitoring and improving platform performance
2.2 Security and Legal Compliance
- Identity verification (KYC) and fraud prevention
- Complying with anti-money laundering regulations
- Detecting unauthorized access and security breaches
- Age verification — our services are for those aged 21 and above only
2.3 Communication and Support
- Sending important account-related notifications
- Providing support via live chat and email
- Sending relevant offers and promotional information (where you have given consent)
2.4 Responsible Gaming
By monitoring patterns in your gaming activity, we are able to identify potentially risky behavior and provide assistance when needed. This is an integral part of our responsible gaming program.
Information Sharing and Disclosure
77bd0 never sells your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances below:
3.1 Service Provider Partners
Only the necessary information is shared with selected partners for payment processing (such as bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and managing technical infrastructure. These partners are contractually bound to keep your information secure.
3.2 Legal Obligations
If disclosure of information is required under a court order, a lawful request from law enforcement, or other legal processes, we are obliged to do so. In such cases we follow a policy of disclosing only the minimum necessary information.
3.3 Business Transfers
In the event of a corporate merger, acquisition, or asset sale, your information may be transferred. In such circumstances we will notify you in advance.
Cookies and Tracking Technologies
77bd0 uses cookies and similar technologies to improve service quality and personalize your experience.
4.1 Types of Cookies
- Essential cookies: Required for the platform's basic functionality — such as maintaining login sessions.
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Collect data to understand how users interact with the site.
- Security cookies: Help with fraud detection and account protection.
4.2 Cookie Controls
You can disable non-essential cookies from your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.
Data Security Measures
We have put in place industry-standard technical and organizational measures to ensure the security of your personal information.
- SSL encryption: All data transmission on our website is encrypted using SSL (Secure Socket Layer) technology.
- Secure servers: Data is stored in a controlled-access environment with no unauthorized entry.
- Regular security testing: Our systems are tested through regular security audits.
- Staff training: Our team members are trained in data protection and operate under strict confidentiality policies.
- Two-factor authentication: Two-factor authentication is available for additional account security.
While we are committed to maintaining the highest level of security, complete security cannot be guaranteed for data transmitted over the internet. We therefore recommend that you use a strong password and keep your account information secure.
Data Retention Period
77bd0 retains your personal information only for as long as it is necessary. Specifically:
- Your information remains active while your account is open.
- Even after an account is closed, certain information may be retained for a set period due to legal and regulatory obligations.
- Transaction information is retained for the period required under financial regulatory rules.
- Once the need for retention has ended, information is securely deleted or anonymized.
Your Rights
As a user of 77bd0, you have the following rights:
7.1 Right to Access
You may request a copy of the personal information we hold about you at any time.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Erasure
Where it does not conflict with legal obligations, you may request that your information be deleted.
7.4 Right to Object to Processing
Contact us at any time to opt out of receiving marketing communications.
7.5 Right to Data Portability
In certain circumstances you may request your information in a structured, machine-readable format.
Protection of Minors
77bd0 strictly provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from minors. If it comes to our attention that a minor is using our platform, we will immediately close that account and delete the associated information.
A note to parents — if your child has created an account on our platform, please notify our support team immediately.
International Data Transfers
For the operation of 77bd0's services, data may in some cases be processed on servers outside Bangladesh. In such cases we ensure that the standard of data protection is maintained at the level described in this policy. We work only with service providers that can guarantee adequate data protection measures.
Changes to the Policy
77bd0 reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:
- Displaying a public notice on the website
- Sending a message to your registered email address
- Updating the "Last updated" date at the top of the page
Continued use of the platform after any changes will be considered as your consent to the updated policy.
Contact and Complaints
For any questions, concerns, or to exercise your rights regarding this privacy policy, please contact us:
We will process any information-related request from you as quickly as possible. Complex requests may require additional verification.
Have more questions?
Visit our FAQ page or contact our support team directly.